Case study in hrm pdf


















This could be done by advertising the job vacancy in the mass media, bulletin, website or social media. Selection is a process of making decision on hiring the correct candidate for the job and socialization is a process of orienting new employees to the organization.

Usually, socialization familiarize new staffs to the organization and to the units in which they will be working and this process can make the new employers either sense like an unknown or feeling like a team member. Normally, socialization can be viewed as a learning process that a newcomer obtains the social knowledge and skills necessary to presume an organizational role.

It is also a process where newcomers is taught and learns what conducts and perceptions are predictable and necessary within the work setting as well as what ones are not. New officers generally felt uncomfortable of the new environment when entering an organization.

As a rule, they are easily inclined during their first few weeks in a new organization and accordingly are exposed to organizational influence regarding improper behaviour, values, attitude, and emotions. Therefore, an organization should carry out an appropriate socialization process by which an individual could acquire the values, expected behaviour, and social knowledge needed to accept as a member of the organization.

Erina was appointed as Vocational Training Officer, holding the rank of J41 J41, J29 are the different ranks of groups of staff working in the government organization. When she reported to the institute, she was told to sit at a corner of the office. She was not given any instruction about her new job. She tried approaching some of the senior officer to find out more about her job, but was ignored. After two month, Erina felt depressed and decided to open up to her colleague, Mr.

Airil who was from another institute. How are you? I am so disappointed with this place. I just want to get out from here. Airil : Why Erina? What happened? You are only in two month in service and you are complaining already! I wonder how people can get things done over here. On day one. I was already given a bad impression by the staff. When I first approached the personnel clerk, Puan Aminah. There was no introduction to the other staff members at all.

No proper furniture was given to me either. Only four walls! Airil : That is a nice welcome! In a teasing manner What else?

Erina : Every day when I enter the office, I do greet them, but to them I don't seem to exist at all. I existed only when itt comes to 'collection' time for payments.

Airil : Payments! What do you mean? Erina : They had a small function and a birthday party recently. For both the functions they collected RM 20 from me, but i was not invited.

Even some who didn't contribute were invited. But me, I got none! After the function one of them had the cheek to ask why i didn't turn up. At only that. Every day for the first two weeks since I reported for duty, I had been asking the person-in-charge when i will get my proper furniture and my computer. Various replies and unpleasant remarks were given to me such as, new here and already making demands!

Can 't you see I am busy? Their attitude is unbelievable! The Chief Clerk, Puan Laila an elder woman who is about to retire is no better, if not worse. Whenever I approached her to give her some work to do she made all sorts of remarks like, Why bother? Who cares? I am retiring soon. Don't disturb me. Then, there is Mr. Adam, a J29 instructor. Every day he plays games on his computer. Why bother? Every month we receive our salary.

Anyway I have already given assignments to them. He told me , Take it easy. Airil : I see this is a serious matter. You must approach your Head and see what he says about this. By the way, how is he? Is he a task or people oriented person? Erina : I am not sure, Airil. They say he is high caliber and a good leader. They also say that he is soft spoken and easy to approach, But to my mind. I find him not so. I think he is reserved, snobbish and unreasonable. When people greet him he just stares or ignores them.

He doesn't mix or interact with us. One can say there is hardly any communication or interaction between him and us. Most times he is inside his room. The staff is left to manage alone. So they feel neglected and they do whatever they like. Most of them could get away with what they do. Airil : Maybe he has to keep a distance from the staff to avoid showing favoritism.

But I think you should approach him about this matter. Erina : Yes Airil. I think I will do that. I must at least try to do something about this place.

Thank you for the advice. Hairul Jefri to inform him about the situation. Erina : Good afternoon sir. Can I have a moment of your time please? Hairul Jefri : Yes! Come in. Erina : Thank you sir. I am actually not feeling too happy about the current situation I am facing right now. Hairul Jefri : What current situation? You are new here and you are already having ill feeling about this Institute!

Erina : It's like this sir. When I first reported I was just put into one corner of the office without any proper furniture, only a student's desk and a broken chair. When I approached the person-in-charge, I was given remarks and looks. Until now, I still haven't received the proper furniture designated to me. Hairul Jefri : Is that all madam? You shouldn't be telling me this.

It looks like a simple ladies squabble. You should solve it yourself. Erina : Sir. For instance the J29 instructors refer Appendix 2. I don't want to mention names. They are always playing computer games, and not attending to the students in class. Students are left alone and some of them are taking the advantage to play truant.

When I asked them why they are doing this, their reply was. Every month our salary is being paid. So who cares!. When it came to office functions, they made me contribute some money, which I don't mind, really. But, I wasn't even invited to the function. I feel my presence is being ignored, nobody seems to care. Hairul Jefri : Okay young lady. Keep your cool. I know about these problems happening in this place, I have been the Head of this Institute for the past two years and have noticed this, You see most the staff here are elderly and nearing retirement.

Refer Appendix 2: Age Profile of Staff , They are not as enthusiastic and energetic as you young people, So the only way is to be patient with them and understand them better.

Take your time to settle down, Erina : Mmmrn. Okay sir. I will take your advice and try and blend in, Mr. Hairul Jefri : Good! That's what I like from you, be positive! I have a task for you, Since you are new and would like to see some changes taking place, I want you to try to motivate the existing staff and also train the new staff that will be sent here soon by the MOYS.

I don 't want them to be influenced by the attitude of the older staff, I don't care how you do it just try your best. Give me a report and we can discuss it later. Good day to you, Erina : Thank you. I really have no idea what to do!

After a while, she decided to telephone her good friend Miss Rose, who was a Human Resource Consultant, to get some advice, Erina : Hello! Erina : Hi Rose! I need your help actually some advice from you, Rose : Okay, What kind of advice? Erina : I have a problem in my Institute. The problem is how to motivate my staff. Oracle HCM centralized all of the different tasks and made it easier for it to be communicated across all different regional branches.

Specifically, reporting of employee data became very efficient and transparent within the company. From the start most departments were still using spreadsheets, the new software enabled Hitachi to store all data easier using the same information and made the reporting easier to analyze and interpret across the company.

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More From William Lovelace. William Lovelace. Popular in Business. Swanith Sahoo. Campus Living Villages UK. Connected dotph. Imran Waheed. Arslan Shafique Ch. Vinay Semwal. Exequiel Adrada. Three of the main trends include efficiency, equity and quality objectives. Various human resources initiatives have been employed in an attempt to increase efficiency. Outsourcing of services has been used to convert fixed labor expenditures into variable costs as a means of improving efficiency.

Strategies aimed at promoting equity in relation to needs require more systematic planning of health servicesBetter use of the spectrum of health care providers and better coordination of patient services through interdisciplinary teamwork have been recommended as part of health sector reform.

Since all health care is ultimately delivered by people, effective human resources management will play a vital role in the success of health sector reform. Impact of HRM measures on the hospitals in morocco CONT Strategies aimed at promoting equity in relation to needs require more systematic planning of health servicesBetter use of the spectrum of health care providers and better coordination of patient services through interdisciplinary teamwork have been recommended as part of health sector reform.

This research revealed how human resources management is essential to any health care system and how it can improve health care model in our country. Challenges in the health care systems in Morocco, with explaining some strategies to overcome these problems through the proper Conclusion Proper management of human resources is critical in providing a high quality of health care. A refocus on human resources management in health care and more research are needed to develop new policies.

Effective human resources management strategies are greatly needed to achieve better outcomes from and access to health care around the world.

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