But then I disconnected the USB cable so I could put the printer back where it belongs and the printer went off line again, so it is still not connecting wirelessly. Even though the blue light on the printer is still steady. I tried using the WPS button but that has not worked either.
Any help appreciated. You do not need a new printer, your existing one should connect without any issues, but the home hub 6 does seem to have a lot of issues with devices. If you are printing from a Windows PC, make sure your connection is configured as a Private connection, which has network and device discovery enabled by default. That is not the case for a public connection, and you will not be able to connect to the printer.
Ok I found a help sheet on the HP website and after adding a USB printer, then takingout the cable, then deleting that printer, then adding a bonjour printer I do seem to have fixed the problem. But I feel it was a bit more difficult than I would have liked it to be. Sign In Forum Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Contact us. The connector looks like this:. Setting up Plug one end of the Ethernet cable into your computer, and the other into the Hub or router. Make sure the connections are fully pushed in - you'll hear a click as they lock into place Wait for a moment until you see an Ethernet icon on your computer.
This will mean you're connected. If you can't see the icon, check that there are flashing green lights where the cable goes into your computer If you're having trouble connecting to the internet, make sure the Hub's main light is blue. Still need help? Was this answer helpful? Sign In Forum Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. PC13 Beginner. Message 1 of 7. Printer Offline.
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